FAQ | Meccano Furniture

Welcome to the Meccano Furniture FAQ page! Here, we have compiled answers to some of the most common questions our customers ask.

Q1: Where is Meccano Furniture located?

A1: Our headquarters and factory are located in Damietta, Egypt. Our exclusive showroom is situated in The Furn Mall, Heliopolis, Cairo.

Q2: What are your showroom hours?

Q3: How can I contact Meccano Furniture?

A3: You can reach us via email at info@meccano.com.eg or call us at +201090621111. Our address is 26 El Thawra Street, Heliopolis, Cairo, Egypt.

Q4: What types of furniture do you offer?

A4: We offer a wide range of furniture including living room sets, bedroom furniture, dining room sets, and youth bedroom furniture. We also provide custom furniture design services.

Q5: How can I place an order?

A5: You can place an order through our website or by visiting our showroom. Our sales associates are available to assist you with your purchase.

Q6: Do you offer custom furniture design?

A6: Yes, we offer custom furniture design services. You can work with our design team to create bespoke pieces tailored to your exact specifications.

Q7: What payment methods do you accept?

A7: We accept various payment methods including credit cards, debit cards, and bank transfers. For more details, please visit our payment information page on our website.

Q8: Do you offer delivery services?

A8: Yes, we offer delivery services for all our products. Our team ensures that your furniture is delivered and set up correctly in your home or office.

Q9: How long does delivery take?

A9: Delivery times vary depending on the location and the type of furniture ordered. Typically, it takes between 7 to 14 business days. Custom orders may take longer.

Q10: Is there a delivery fee?

A10: Delivery fees depend on the destination and size of the order. Please contact our customer service team for detailed information on delivery charges.

Q11: Do your products come with a warranty?

A11: Yes, all our products come with a warranty that covers manufacturing defects. The warranty period varies depending on the product. Please refer to the product details for specific warranty information.

Q12: What is your return policy?

A12: We accept returns within 14 days of delivery, provided the product is in its original condition and packaging. Custom orders and clearance items are non-returnable. For more details, please review our return policy on our website.

Q13: How do I initiate a return?

A13: To initiate a return, please contact our customer service team at info@meccano.com.eg or call us at +201090621111. They will guide you through the return process.

Q14: Do you offer financing options?

A14: Yes, we offer flexible financing plans to help you manage your purchase. You can choose from several installment options that fit your budget. Please contact our sales team for more details.

Q15: Can I schedule a design consultation?

A15: Absolutely! We offer personalized design consultations to help you create the perfect space. Please visit our showroom or contact us to schedule an appointment with one of our designers.

Q16: How can I stay updated on promotions and new products?

A16: You can subscribe to our newsletter on our website to receive updates on promotions, new products, and events. Follow us on our social media channels for the latest news and offers.

Contact Us: If you have any other questions or need further assistance, please feel free to reach out to us: